Privacy Policy
Last updated: February 13, 2026
1. Introduction
TulipHunt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our self-guided roadbook tour services.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and login credentials when you create an account
- Payment Information: Processed securely through Stripe; we do not store your credit card details
- Usage Data: Information about how you use our app, including routes downloaded and completed
- Device Information: Device type, operating system, and app version for technical support
- Location Data: GPS data when you use our navigation features (only while using the app)
3. How We Use Your Information
We use your information solely for the following purposes:
- To provide and maintain our roadbook tour services
- To process your subscription payments
- To send you important service updates and login links
- To provide customer support and respond to your inquiries
- To improve our app and develop new features
- To ensure the security and integrity of our services
4. Data Privacy Commitment
We do not share, sell, rent, or trade your personal information with third parties. Your data remains private and is used exclusively to provide our services to you.
The only exceptions are:
- Payment Processing: Stripe processes payments securely on our behalf
- Legal Requirements: If required by law or to protect our legal rights
- Service Providers: Essential technical service providers under strict confidentiality agreements
5. Data Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission (HTTPS/SSL)
- Secure authentication systems
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Data Portability: Request a copy of your data in a portable format
- Withdrawal of Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at support@tuliphunt.com
8. Cookies and Tracking
We use essential cookies to maintain your login session and provide core functionality. We do not use third-party advertising or tracking cookies.
9. Third-Party Services
Our services integrate with:
- Stripe: For secure payment processing
- Seekers App: For roadbook navigation services
These services have their own privacy policies, and we encourage you to review them.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
11. International Data Transfers
Your data is primarily stored and processed in servers located in secure data centers. We ensure appropriate safeguards are in place for any international data transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@tuliphunt.com
- Address: Blue Nine Alpha Ltd, 25B Floral Tower, 22 Robinson Road, Midlevels, Hong Kong
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